DP34 switch to SW21 Switch - DISH NETWORK SATELLITE TV

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Name: Jinx Title of Question: DP34 switch to SW21 Switch

Question: We were told by dish network in order to get our older receiver to work we had to connect a sw21 to the dp 34. After doing this the receiver picks up both satellites but both are listed odd and says theres a problem and to check..... How do we this to make it work?

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